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Why can’t my students sign in to their Qweebi account?

Written by Aman Bansal

If students can’t sign in to Qweebi, here are a few quick checks to help you identify the issue.

1. Check how your students are supposed to log in

Students must use the login method that matches how their class was added to Qweebi: Google Classroom, Clever, ClassLink, or a class code and username.

See How students log in to Qweebi for the steps for each method.

2. Double-check login details (for class code + username)

If students are logging in with a class code:

  • Make sure the class code is correct

  • Usernames are not case-sensitive

  • Extra spaces or typos can cause login issues

3. Check school-account sign-in

If students use Google, Clever, or ClassLink:

  • Make sure they are using the correct school account.

  • Confirm that the student is included in the imported class roster.

  • Make sure your school allows students to access Qweebi.

  • If the student was added recently, sync the class again from the Teacher Dashboard.

Still not working?

Message us in the chat — we’ll help you figure it out quickly 😊

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